my shape wont download

[Juliajane]

My shape wont download,just got a weird face shape and eyes

When i try to change outfits ,it says can't do until shape and clothing downloaded

[Rolig Loon]

See >>> http://wiki.phoenixviewer.com/doku.php?id=fs_bake_fail for a complete list of solutions for your problem.  Start at the top of the list and work down until you find one that works for you.  These apply to any viewer, BTW.

[Peewee Musytari]

Go to your library clothing folder & drag any of the folders in there onto your avatar. Once that has loaded you should be able to use your outfits as usual.

[Venus Petrov]

The message you are reading is correct.  You must wait until your inventory completely reloads before you try to change anything.  Login at a quiet sim such as Pooley and wait until it reloads.  Do not do anything while it does.  Once it has, then try some of the things on the list Rolig provided.