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impossible item


Zook Demen
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A bizarre instance of an item getting stuck on my market place page.  It was one of the first ones i put up and now i can't access it any more.

I've taken all the steps of resetting, syncing, purging the magic box, and for some reason unknown to me i can not delete this one item.  It happened at a time i was deleting everything from the page in order to start over (first days), and this item stayed.

When i click Revise your item, I get this page:

https://marketplace.secondlife.com/merchants/614752/store/products/1937426/edit

It's been there for many months.  Help didn't help.  Support sent me to help.  The terminal loop.  Does anyone have any experience with such a thing?

Thanks in advance

 

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Zook, we can't see that linked page because it's only available when logged in to your account. However it looks like a standard edit page for a live item.

How is the item listing showing in your manage inventory page? And what do you mean by "purging the magic box"? Once you delete the item from box and synch (assuming there are no backups) it should be showing in your list as "item unavailable" with a "delete" option.

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Thank you Zanara for responding.

By purging the magic box i meant just removing all of the sale items.  Scripts remain.  I removed them and synced.  This one item stayed on the mp page.

The item isn't listed on the manage items list.

When i click on it to look at the details of it, it looks like a full blown sale item.  there's no option to delete.  When i click Revise this item it produces a screen that says:

So sorry to keep you waiting. We'll be right back!

We've been notified about this issue and we'll take a look at it shortly.

 Continue shopping

This has been there for months.  I didn't report an issue, it just came the instant this happened.  Would it help to post the page?  I'll post the page.  

The store front:  https://marketplace.secondlife.com/stores/70362

The item's page:  https://marketplace.secondlife.com/p/Ghost-City-Large/1937426  Item is not in the magic box.  I've probably synced it 7 or 8 times.  

Don't people say the definition of insanity is doing the same thing over and over getting the same result, expecting a different result each time?

 

 

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lol "Ghost City" - how apt!

It's the SLM's own Marie Celeste!

I personally think you should leave it there just for the cool factor and invent some explanation re haunting ;)

Failing that, have you actually tried putting in a ticket via the marketplace? - https://support.secondlife.com/create-case/     Those go to Dakota who's the best person around at fixing things. (Live help don't deal with SLM)

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Thanks, Zanara.  That's not a bad idea.  Can't change the description though, can only put anything in the rating.  It's the price that's wrong, and no one can buy it anyway.

I did put in a ticket and was referred back to the useless help files.  I'll try again.  Thanks for this reference.

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