viewer help

[Reiku Kinomis]

when i load my inventory and later on i log back in my viewer messes up like i cant even see the ground or the sky or anything. then when i clear everything and start it up again it works again.

[Nyll Bergbahn]

Duplicate at http://community.secondlife.com/t5/Inventory/why-does-my-viewer-mess-up-whenever-i-fully-load-my-inventory/qaq-p/1067959/comment-id/2116

Please post your computer specifications [from Login screen > Help > About Second Life] and what viewer you are using.

Use Options > Edit to add comments.

Have you tried at full uninstall and reinstall?

Uninstall normally then manually remove the hidden Second Life folders in AppData.

Enable Hidden Files & Folders:

1) Open Control Panel
2) Open “Folder Options”
3) Open the “View” tab
4) Check “Show hidden files, folders, and drives”

Press OK and close control panel.

Accessing AppData:

Browse to the path below that corresponds to your operating system:

Windows XP - C:\Documents and Settings\<username>\Application Data\

Windows Vista - C:\Users\<username>\AppData\

Windows Vista Home Premium - C:\Users\<username>\AppData\

Windows 7 - C:\Users\<username>\AppData\ 

Inside the AppData folder:

1) Open the Local folder and delete the entire Second Life folder.

2) Go back one level to the AppData folder.

3) Open the Roaming folder and delete the entire Second Life folder. If you wish to save existing chat files you've had with other avatars, move the Roaming > [avatar name] folder elsewhere on your computer and drag any chat text files you wish to retain into the new Roaming > [avatar name] folder once Second Life is reinstalled and you've logged in at least once. Ignore if you don't want to save any.

4) Restart your computer.

Now download a fresh copy of Second Life and install it or you could try another viewer like Firestorm and see if that works better for you.