Not receiving items from in world purchase.....

[Fentany]

Hi thanks for checking out my issues :) Hope i put it in the right place.

Anyone else having this issues? Bought a few things, a free item and a demo, have not received any of it. Something on my end? or a wider problem?

[Illyriana]

Hello. Yes, i just bought something at 400l$. I lost the money but nothing came. The creator is online but is not answering, i'm so angry. 

Anyways. I checked the Second life Grid Status report

 

:[Resolved] Marketplace Deliveries and Login Issues

Posted by Status Desk on August 26th, 2011 at 07:35 am PDT

[Resolved 7:55AM PDT, 26 August 2011]The Marketplace issues have been solved. 

[Posted 7:30AM PDT, 26 August 2011] We are currently experiencing difficulties with the Marketplace. Some residents may be unable to login or receive deliveries from the marketplace at this time. We are working to resolve this issue and will update you here with further information.

Not really fixed apparently. I really hope the money will come back, or the items.

[Illyriana]

Fast update : The owner answered to me and sent it to me. So all is fine, i hope it will be good for you as well.

[Ry0ta Exonar]

I think OP was talking about in-world purchase, not market place one.

Anyway if the seller doesn't get back to you, you can file a support ticket with LL to request redelivery. See below.

http://community.secondlife.com/t5/English-Knowledge-Base/Shopping-in-the-Marketplace/ta-p/700195#Section_.3.4

Unreceived items

Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s).

Slow deliveries may currently be more noticeable because you now have a cart to which you can add multiple items. (This wasn't the case with the old Xstreet, which closed for purchases in October 2010.) Unfortunately, we can only send so many items at a time.

[Fentany]

:matte-motes-kiss:

Thanks everyone for reading my question & answering me

It appears, once i logged off, and waited a bit, and logged back on, i had all the items waiting in my inventory. strange......

But it all worked out

Thanks again,

~Fentany