My account has been hacked/tampered with. My username is not what I initially created, what can I do? I want to change it from Cristal Chesnokov, which is NOT what I created it under initially, to Crystal Snow. :( Is there anything I can do? I am certainly NOT russian and do not want a russian or whatever username. D: And I have too much under the account already.
UPDATE: I contacted support at their 800 number. They are NOT GOING TO HELP ME. They said "well the name is similar to your real life name since it is Cristal... and you probably created it and forgot." So they are NOT going to help me D:
"We only change the account name if it is offensive or etc."
:matte-motes-confused:
Also, in response to the question: If you forget your login info. (password or even username), you can submit a request via your e-mail by typing in your e-mail address and answering the security question. They will then e-mail you the login info (ALL OF IT), including the account username and instructions to CHANGE your password. I was not able to log in, and this is when I found out this info. out.
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Cristal Chesnokov
My account has been hacked/tampered with. My username is not what I initially created, what can I do? I want to change it from Cristal Chesnokov, which is NOT what I created it under initially, to Crystal Snow. :( Is there anything I can do? I am certainly NOT russian and do not want a russian or whatever username. D: And I have too much under the account already.
UPDATE: I contacted support at their 800 number. They are NOT GOING TO HELP ME. They said "well the name is similar to your real life name since it is Cristal... and you probably created it and forgot." So they are NOT going to help me D:
"We only change the account name if it is offensive or etc."
:matte-motes-confused:
Also, in response to the question: If you forget your login info. (password or even username), you can submit a request via your e-mail by typing in your e-mail address and answering the security question. They will then e-mail you the login info (ALL OF IT), including the account username and instructions to CHANGE your password. I was not able to log in, and this is when I found out this info. out.
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