Why is my bank account showing two transactions when I only made one?

[AngeliqueDeFirmin]

I just made a purchase of L$1000 ($4.33), so I went to my bank's website to check my balance, and it shows that I have two transactions of $4.33 instead of one...is there any way I can get this money refunded since I only purchaed L$1000, and that is all that shows up in my SL account? Thank you.

[Ceera Murakami]

Take a closer look at your statement. One of those is probably a "Hold" placed against the purchase amount while it was being processed, while the other is the actual removal of funds from your account. Check the math, and you'll probably see that the fee was actually only deducted once from your balance.

If you did get double-billed, you'll have to contact LL's billing department. The residents in these forums can't help you there.

[AngeliqueDeFirmin]

Both of the transactions are still "pending," though, and I've never had a hold placed on any of my purchases....I hope I wasn't double billed, and I thank you for your help.

[Ceera Murakami]

You usually only see the hold while it is in effect, or if you look very carefully at your statement. It's actually a fairly standard practice, to prevent someone from changing a huge purchase at several different merchants in quick succession, and appearing to have sufficient funds to each because the prior transactions hadn't cleared yet.