I can't log in to Second Life, please help.

[Penni75]

I've been using the SL Viewer 2 with no issues until yesterday. I was on for awhile, then logged out. When I went to log back in a couple hours later, I couldn't. The viewer opens to the login screen, but I cant click on anything. I can't enter my username/password. I can't select the me/help/debug menu. The screen will scroll, but that's it. If I right click, the popup menu thats used inworld comes up, but I cant select anything on it. A friend was able to log into my account on their computer with no issues.

This is my system, I know it's 64-bit, but I've been using it with no issues, so I dont think think its compatability.

Windows 7

Intel Pentium CPU B940 2 ghz

Ram 4.0 64-bit

 

 

[valerie Inshan]

Completely clear your cache manually and try to relaunch the viewer.

http://wiki.secondlife.com/wiki/Clearing_the_cache

Make sure you enter correctly your name: "Penni75" is your first name and "Resident" is your last name.

Also, try a TPV to see if you're having the same issue:

http://www.phoenixviewer.com/downloads.php

If you're still having problems, file a ticket under technical problems:

https://support.secondlife.com/create-case/?lang=en