Jump to content
  • 0

how do i retrieve lost funds


Cennie Daines
 Share

You are about to reply to a thread that has been inactive for 4611 days.

Please take a moment to consider if this thread is worth bumping.

Question

I just lost $897L after i bought a $10L item. I seen a little window stating transaction error. now i have -$1L.

How do i deal with this. I've never had an issue before

 

Here is what the window shows:

You paid Satan Aquila L$100 for alice 8 couleurs template + cloting.
Buy object failed because you don't have enough L$.
There has been a problem transferring L$. This error has been logged and reported.
An internal error prevented us from properly updating your viewer.  The L$ balance or parcel holdings displayed in your viewer may not reflect your actual balance on the servers.

 

Thanks

Cennie D.

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Check your transaction history both on your dashboard and marketplace account. Also check your groups, some may charge you fees and you may want to leave these groups.

If you feel there has been a mistake whatsoever, contact support or file a ticket.

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Portugal: 800.814.450
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only

https://support.secondlife.com/create-case/

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 4611 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...