how do I submit a ticket

[Rolig Loon]

Can't get into the forum????  That's where you posted this question.

I suspect that you have borked at least one of the user files on your own computer.  Each of the viewers you have tried will be trying to use that borked file and failing for the same reason.  It's probably why you are missing inventory items as well, since your locally cached copy of inventory is probably out of sync withSL's asset servers.  At this point, I think the smartest idea is to delete all of the viewers that are active on your computer and them download and install a new copy of the viewer that you intend to use most of the time.  Don't just load a new copy on top of what's there, because it will just inherit those same borked files.  Follow instructions for a Clean Install here >>> http://blog.nalates.net/2011/02/22/second-life-clean-install/  or here >>> http://wiki.phoenixviewer.com/doku.php?id=fs_clean_reinstall

[Rolig Loon]

Can't get into the forum????  That's where you posted this question.

I suspect that you have borked at least one of the user files on your own computer.  Each of the viewers you have tried will be trying to use that borked file and failing for the same reason.  It's probably why you are missing inventory items as well, since your locally cached copy of inventory is probably out of sync withSL's asset servers.  At this point, I think the smartest idea is to delete all of the viewers that are active on your computer and them download and install a new copy of the viewer that you intend to use most of the time.  Don't just load a new copy on top of what's there, because it will just inherit those same borked files.  Follow instructions for a Clean Install here >>> http://blog.nalates.net/2011/02/22/second-life-clean-install/  or here >>> http://wiki.phoenixviewer.com/doku.php?id=fs_clean_reinstall

[Faubio Alter]

Reduce your graphic settings from say mid to low in preferences, the next lower setting should do then try again.

[Rolig Loon]

I apologize for not connecting the dots correctly until just this second.  The problem you are describing usually has other symptoms.  Basically, one or more gestures may fail to load properly and cause the viewer to time out. Often that makes you crash, but it can also make you freeze.  Take a good look at http://wiki.phoenixviewer.com/doku.php?id=gesture_issues, where there's a very nice discussion of how to solve the problem.  In brief, it amounts to deleting your inventory cache, deactivating all of your gestures, and then activating and testing them one at a time until you figure out which one has been corrupted and is causing the loading problem.

Good luck with it.  I'm fairly sure that this is what you have been looking for.