cannot log in anymore

[MarcAnton Core]

I just installed the new viewer Second_Life_2-8-1-237612_Setup. Now everytime I try to logging I get an error. I get "Sl cannot be accessed from this computer" So I tried another view same thing. An older viewer  wants me to upgrade to the newer one first. A different computer with receason viewer and older viewer. Same thing. I can log on to my Account via the Sl site so it is seems not to be an Account issue. I was on the day before everything was working fine. I have tried also resetting both computers and modem router still no luck and even an alternate internet connect. Is anyone else having issues? HELP me. I need SL. Who can I can call if needed?

[Roseysun Galicia]

Try downloading directly from their site and reinstalling.  Reboot the computer after. 

 

Duplicate thread:  http://community.secondlife.com/t5/Account/I-cannot-log-in-anymore/qaq-p/1018365

[MarcAnton Core]

Well yes try installing like 10 times

[MarcAnton Core]

That did not work. Re-instal and reboot. I tried that first.and just then again.

[Roseysun Galicia]

I was able to find a few links that might be helpful to your situation:

 

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109

http://community.secondlife.com/t5/forums/replypage/board-id/sla_viewers/message-id/2368

 

http://community.secondlife.com/t5/Technical/SL-Cannot-Be-Accessed/qaq-p/915315

 

 

[MarcAnton Core]

Tried it only a just happened two days ago only real change was uploaded latest viewer. I two different computers and internet. Still says"Sl cannot be accessed from this computer"

[Roseysun Galicia]

Did you try a Third Party Viewer to see if you get the same result? http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory

 

Does the message tell you that you can log in again after a date and time?

 

I checked here and where it mentions issues with log ins it says they corrected them: http://status.secondlifegrid.net/

 

You could try contacting LL to see if it is an issue with your account or just an issue on their end.

 

Maybe someone else has some advice.

[Nalates Urriah]

The long answer is here: I Can’t Login

[MarcAnton Core]

Thanks . Yes I have tried third party viewer. Not mention of date and time. I shall try number three . And how to contact SL. the number is a robot I have heard. and trying to finll out a ticket is really hard as no real options. Not an account problem. Maybe some else does have advice. Maybe just the end of sl for me and I just have to pray for lost friends.

[Roseysun Galicia]

Here is the website: https://support.secondlife.com/contact-support/ And here is the link to Billing Support: https://support.secondlife.com/billing-support/

 

 

[ScottishAngel Rae]

im having the same issue i keep getting a message saying u cant acsess your account on ur computer why is this ive tried every viewer none work for me what can i do ?