mesh viewer will not open

[Jeanie Weston]

Hello, I need help. I cannot get the mesh viewer to open on either of 2 computers. Computer A has windows 7 and computer B has windows Vista. Computer B had an older version of the mesh viewer that worked fine until one day i tried to use it and the viewer said i had to update. I updated and now its broken.  I try to open the program and nothing happens, no error, no nothing. I tried watching task manager and i see it appear in process list for a few seconds then it dies. I have tried uninstalling and reinstalling. I tried uninstalling, cleared cache on production viewer then reinstalled and still same problem. I also tried manually adding the exectable to my firewall. Nothing i try works.  I have tried to find the errorlog with no luck. Maybe someone can tell me how to find it. I did manage to get it working on my old laptop with linux, but i do not want to use that computrer on SL. Can someone help me please? Are lindens watching this forum? Thank you

[York Jessop]

Have you tried this viewer?

http://automated-builds-secondlife-com.s3.amazonaws.com/hg/repo/vir-project-1/rev/237585/index.html

[Jeanie Weston]

I dont think i have... downloading it now,  I will report later, thank you

[Jeanie Weston]

Well thanks York, same problem, it dies on launch

[Jeanie Weston]

Im still having trouble. The same problem on two different computers, surely I'm not the only one.  Can anyone help me?

thanks!

[Charlar Linden]

what versions of win 7 and Vista? 32 bit or 64 bit?

Also what video drivers are you running?

 

Cheers

Charlar

[Jeanie Weston]

Hi Charlar and thank you. 

pc #1 - a month old - add on g-force 430 w/2gb ram, latest drivers, updated about 3 days ago.

pc #2 - this is the pc i replaced with the new one, i still play with it. It has an add on g-force 9600 w/1gb ram

Last night i was really frustrated about this and i made a last ditch effort to figure it out. First i disabled antivrus to see if that was killing it... no joy, then i disabled firewall and still no joy. I have a second user account on my #1 pc, i , logged out and switched to the other user account. Mesh viewer works fine on that account.  I logged in to SL and played around a bit, visting the mesh sandboxes just to get a look at whats being done. I then logged out and switched back to the main account on my pc, and tried SL mesh viewer again. Same problem, I double click the icon, i watch on task manager, it starts up and dies about 10 seconds later. I have no idea what is different. every other version of SL viewer works fine for me, although i usually use Phoenix viewer for the build tools. Hope this helps, thank you

[Jeanie Weston]

oh i forgot to add this:

pc #1 windows 7 home premium

pc #2 windows vista home premium with service pack 2

[Telazorn Xue]

I am having this same issue your not alone i have tryed every viewer running Mesh and still the same thing blink like its going to start and then nothing happens.

 

PC Info:CPU: AMD Phenom II X2 555 Processor (3214.34 MHz)Memory: 16128 MBOS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)Graphics Card Vendor: ATI Technologies Inc.Graphics Card: ATI Radeon HD 4250      Windows Graphics Driver Version: 8.17.0010.1091OpenGL Version: 3.3.11005 Compatibility Profile ContextNot the best but still should run this dang viewer...

 Would love any help.

 

Note: i have even tryed setting all the desktop affects off still nothing...

[Jeanie Weston]

Telazorn, I found the solution a few days after posting this thread. as soon as I can remember how I resolved it I will be happy to share with you. Im at work right now, I'll think about it til I get off and send u a message inworld if I can remember ... I should have some notes about it at home.