Weird thing on my market place

[Isadora Corral]

Hello everyone,

I have been ( for months) trying to sell on marketplace.... However....

 

Right after I started it took all my skins down and said the maturity ratings needed to be set to adult... So I changed it, relisted the items, and a few days later.... all my items where gone again but no reasoning for it. 

So I stopped trying to sell on it and recently decided to again... I made my first outfit and listed it... NOW it's gone too, no reasonings. 

 

Anyone know what's up?

[WADE1 Jya]

hmm... not sure why your items would be disappearing. What version of magic box are you using? If it is too old, or something is wrong with it, your listings may not appear. A new magic box might resolve the problem...

[Zanara Zenovka]

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Isadora Corral wrote:

Hello everyone,

I have been ( for months) trying to sell on marketplace.... However....

 

Right after I started it took all my skins down and said the maturity ratings needed to be set to adult... So I changed it, relisted the items, and a few days later.... all my items where gone again but no reasoning for it. 

So I stopped trying to sell on it and recently decided to again... I made my first outfit and listed it... NOW it's gone too, no reasonings. 

 

Anyone know what's up?

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Are your viewing preferences set to show adult content?

[Dora Gustafson]

When you say gone, what do you mean?
Is it on the manage inventory page and what is the status of the item on that page?

[Peewee Musytari]

If they have been delisted by LL and you don`t know why - usually it is wrong category or wrong maturity or wrong keywords - you can submit a ticket and ask.

[Dakota Linden]

Greetings Isadora Corral,

If you review your Magic Box status page you will see that the system is not reporting a Magic Box for your account.

Your Magic Box must remain in world at all times in order to deliver your products that are sold through the Second Life Marketplace.

This is why all of your products are showing as Unavailable on your Manage Inventory page.

If your Magic Box is in world then please follow these steps to reset the box.

1. Go to your Magic Box Status Page that is linked under your Merchant Home Page on the Second Life Marketplace and remove all of the Magic Boxes you have listed there.

2. Go in-world and "Touch" each Magic Box and select Reset from the popup menu that appears.

3. Wait. Do not reset your Boxes again during this time or you will risk having your Box show up with incorrect data and your items will remain inactive). The Magic Box colors will change during the communication process. Once the Magic Box returns to the default color, the communication process is complete and the Magic Box should be re-linked to the web site.

4. After the Magic Box color changes back to the default, go to your Manage Inventory page on the Second Life Marketplace and click on the "Sync Marketplace with Magic Boxes" button located on the right side of the page.