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[PauloDJ Iuga]

a week that I can not visualize my avatar. I would not helpbecause I've done everything and nothing worked.

[Venus Petrov]

It is difficult to know what all you have tried unless you tell us.  Here is a helpful site.  Look through the options to correct your problem.  If you have tried all of them, then let us know.

 

http://wiki.phoenixviewer.com/doku.php?id=bake_fail