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I had this same problem before. turned out i needed a new modem. my isp provided this for free, hopefully yours would too... :matte-motes-stress:

the way SL works you need a constant connection, so if your modem is even skipping out for 0.01 ms (which it shouldn't be doing), chances are you'll be logged out.

anyway i suggest call up your ISP and go through the modem help, if they can't help you, ask for new modem sent.

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