filed case bug stopped my ordered from being delivered wuts next

[valerie Inshan]

Please give more details so we can help you. You can edit your post via the options > edit button on the top right of your question.

[valerie Inshan]

Please give more details so we can help you. You can edit your post via the options > edit button on the top right of your question.

[nyannya]

i ordered and paid for 4 items that said they were delivered but its not in my inventory i contacted vendor with no reply

i filed a case #01181361 with SL

it stated that a bug was the problem and the problem is resolved

so wut happens now it's not my inventory and i wasn't reimbursed

[Rolig Loon]

It's hard to be sure, with the details you provided, but it sounds as if you have reached the end with this one.  If LL has closed the case, they are essentially saying that it's for you to work out with the vendor.  You can keep sending the vendor polite notes to encourage some response, but there's no way to force him to do anything.  Time to move along?

BTW, there's no way to tell whether this was the problem in your case, but just remember in the future ......  (1) Don't order more than one or two things at a time.  The shopping cart can be flaky.  (2) NEVER order things from Marketplace unless you are in world to receive them at the time.  If they are undeliverable, they will be discarded by the system ... not saved for later delivery.

[valerie Inshan]

This a holiday period and some merchants are not online everyday. If you did send a notecard to the merchant with your transaction number claiming fort redelivery, i'm pretty sure you will have a reply along with a new copy of your item.