Money withdrew from my account, but the goods did not come into the inventory

[Lina Morningstar]

ппо

[Storm Clarence]

If you purchased through marketplace, check the transaction history ON MP.  It will tell you if the item is delivered or is delayed.  If you do not get the object your L's will be returned.

[Rolig Loon]

To get a record of the individual items in your order, open Marketplace and click the My Marketplace menu at the top of the page. Select My Account >> Order History from the pulldown menu. If you do not receive items within about 24 hours, you should cut and paste the information about a missing item from that Order History and send it in a IM or notecard to the merchant, along with a polite message requesting redelivery. Most merchants are very kind and willing to redeliver. This happens all the time and they are aware of it. Do be patient, though. Not everyone logs in to SL every day or checks their e-mail. If you still haven't heard in another day or two, follow it up with a second polite note and finally, if you STILL haven't heard, file a support ticket at https://support.secondlife.com/create-case/ , selecting Marketplace from the pulldown menu.

[valerie Inshan]

Check your markeplav-ce account: order history. See if the item is marked delivered, pendant for delivery of failed. In there is a problem, copy/pase your transaction number into a notecard, plus explaining your issue and send it to the merchant asking politely fo redelivery. 

Plus, avoid filling your cart when buying on the marketplace. The more items at the same time the more delivery failures. Do no buy more than than 2 or 3 at the same time.