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AMD/ATI HD Radeon Baffling Problems


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Looking for some help.  Up until a couple of days ago I was running a Radeon 5850 HD on my system and I upgraded to a faster 6950HD model with more memory, faster clock, etc.  I also put an SSD drive in my system in hopes of some better performance, which I definitely got from everything except Second Life.  For some reason, the game on a 6950HD with the newest drivers performance just bites.  I have tried several viewers including the SL and both of the Phoenix viewers, and with all the lag is unbearable.. it seems to be mostly in the texture loading.  Some textures never load period, even profiles load way slower than before.. bunch of gray people no matter whether it is a busy sim or not.  I have played with alot of the common settings but no luck.  I can cam around great.. its just this texture load that is getting me.  Does anyone have any experience with this?  I was pretty happy with the performance of the old card in SL.. just doesnt make much sense at all.. Thanks for any help.. troubleshooting tips, etc. 

 

 

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Drivers, drivers, drivers.  The greatest card in the world will not run properly with the wrong or outdated driver.  And since you have all that texture loading problems it wouldn't hurt to clear your cache.....and by cache I'm talking about every viewer you have installed on your computer.  Once you start getting corruption in a cache the use of other viewers often corrupt the cache(s) even more.

 

My bet is that's the problem is rooted in your drivers for you new card.

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Yeah.. I would think thats its a driver issue too.. especially when I look in the AMD Vision Engine Control Center and see that while I am getting this horrid lag and non loading textures the card is not even being utilized at all.. or very little.. however my processor usage is pretty high.  Baffling..   I am using the newest drivers from AMD/ATIs site.  Is this a problem that others are having too.?  Should I revert to an older driver.?  Anyone know what one.? 

 

 

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Next step.  Actually the next step when you upgrade or install any hardware device to any system should be to the vendor of your hardware devices support site.  But, since I already did that for you let me post something that is very important with any driver upgrade/installation (and very few people do it).

---------------------------------------------------------------------------------------------

  • Upgrade an old driver to the latest version from
    AMD.COM
  1. Note!
    Before getting started, ensure that you know the model of your graphics card. It
    will come in handy for several steps in the process. Refer to
    Article GPU-55 for information on how to
    identify your graphics card
  2. Verify
    that the operating system has the latest service packs /
    updates
  3. Download the latest drivers for the graphics card from
    AMD’s
    Graphics Drivers & Software page. Refer to Article GPU-56 for information on how to
    use the graphics driver utility
  4. Remove
    any pre-existing drivers / software for the graphics card. Refer to
    Article GPU-57 for detailed instructions
    on how to uninstall old drivers
  5. Install
    the latest drivers for the graphics card. For detailed instructions on how to
    install the latest graphics drivers, refer to:
    1. Article
      GPU-33
      for a Windows 7 based system
    2. Article GPU-1
      for
      a Windows Vista based system
    3. Article
      GPU-2
      for a Windows XP / Windows 2000 based
      system

---------------------------------------------------------------------------------------

http://support.amd.com/us/kbarticles/Pages/737-20870HowtoInstallYourATIProduct.aspx#header3

 

I highlighted in red the part that is important and a step most people over look.  If you did not remove the previous driver, I would recommend starting over with a fresh download.

 

Some system specs would help a great deal.  I've assumed a desktop computer and Win 7 64 bit when I looked up your current driver.  I also suspect that your onboard video (IGP) may be what your computer has chosen for the default.  You can check that by going into your CMOS utility and seeing which is being used by the system and change to the correct one if necessary.



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Could be a driver issue but I'm wondering about your PSU too. What one are you using? You've put extra stress on your system upgrading to a Radeon HD 6950 and adding a SSD drive as well. AMD say the 6950 requires a minimum 500W model but you should go higher. http://forums.guru3d.com/showthread.php?t=287485

Probably best to ask on the AMD Forum about drivers for the 6950, as there are hotfix drivers as well as the standard ones. Did you tweak your 6950 to a 6970 as that trick does not always work?

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The 4850 he had in the computer before his upgrade required a 500 watt PS too..........I'm pretty the PS is good.  One thing I did see was the recommended two (2) PCI express 6-pin power connectors.  That may have something to do with it, I don't know (the 4850 had the same recommendation).

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It was a 5850 but yes, same requirements, 500W PSU and two two 75W 6-pin PCI Express® power connectors. Could be the 5850 was already an upgrade, need more information. My 5850 is using two PCI Express connectors.

I'm kind of interested in understanding why this 6950 is not working right as I was thinking of upgrading myself to a 6950 or 6970 in the not too distant future.

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I'm thinking it's a driver.  Possibly installed over the old driver.  Either that or when the new video card was installed in the computer it wasn't recognized by the computer CMOS and the computer is using the onboard instead of the card.  Two guesses with a very slight suspicion that maybe the card is not properly seated in the slot.  And there's always the possibility of a faulty card from the manufacturer.

 

It's an odd problem.  That card is more than capable of running SL very well.

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I have an ATI HD 4870 x2 and after the last update its killed my card on Ultra/high if you turn on specific settings it'll go black and its 100% up to date, I even Switched to a gtx 560 and it gets farther but I was hesitent to grab a 6870 for $200 for fear its just LL updates killign everything.

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Far as I know, Second Life makes little if any use of two cards in Crossfire or SLI mode and in fact, performance can suffer if both cards are used.

I am finding my 5850 is working particulary well with the official 2.8 beta viewer achieving between 30-50 FPS in many sims using Ultra graphics mode with Lighting and Shadows enabled so perhaps give 2.8 beta a chance and see if it works for you.

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  • 3 weeks later...

Well I built a new system from ground up

AMD Phenom ii X6 1100T 3.3 to 3.8 GHz

Win 7 Pro 64

Radeon HD 6970 Video card

8 Gig DDR3 Ram

and I am getting popups telling me that I am using 100% of my processor plus Avatars are mostly Greyed out. I experience this with SL Beta or Firestorm viewers.

 

Seems to me when i had less of a computer I had less problems in SL and in the yr I been in SL it has gotten very hard on the computer as well. I think I might be robbing the thread here I am not sure but I am having same problems with a fresh build. plus more. So I need help as well

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  • 4 weeks later...

I too am having the exact same problems with the HD 6950 and since this is a brand new build, this is the first card that has been in this system so not uninstalling old drivers isn't an issue.

My specs are:

AMD 3.2ghz hexcore

730w PSU

Windows 7 Home premium

 

This issue is rather baffling and I have tried low, meduim, high and ultra settings to no avail.

 

Tallen

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  • 2 weeks later...
  • 1 year later...

WEl it seems me NOT the Only one. with the PRO.

 

I Also have changed Graphic card to 6870 in stead of the 5770.

 

After 1 week and several attempt,s off almost all viewer,s and reinstalling windows 7 to the BONE, reinstaslling the latest  ATI driver,s. , etc .etc . etc.

reinstalled the  5770 again, and to my wandering all them SL Isseue,s where gone.

HOW HAVE the ANSWER ??? iff YOU DO. me send ye BIG HUG.:matte-motes-whistle:

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  • 2 years later...

These maybe old posts, but my advise is DO NOT USE ATI, they use crap, usless and only 5% of all online gaming actually makes use of it, but nVidia?, now there's  the perfec solution to all your GFX problems, 95% of every gaming system on this planet uses a GeForce card, and is so successful with them that I myself went out and got myself an nVidia card, and Second Life works 100% even on ultra, try that with an ATI.

 

My inbuilt ATI Radeon 6350 HD GFX card was useless when in Second Life, but my nVide GeForce GTX 980 ti beats them all, I have absolutely no lag whatsoever on ultra, try that with an ATI.

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Marlon Wulluf wrote:

 My inbuilt ATI Radeon 6350 HD GFX card was useless when in Second Life, but my nVide GeForce GTX 980 ti beats them all, I have absolutely no lag whatsoever on ultra, try that with an ATI.

Wow! Imagine that..a high end Nvidia card released May 2015 beats an entry level AMD card released in 2011..whatever next!

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  • 4 months later...
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