LINDEN LABS HAS SUSPENDED MY ACCOUNT BECAUSE I HAVE NOT PAID A PREMIUM ACCOUNT THAT I CANCELLED

[Nalates Urriah]

Call Linden Lab. These numbers are only for login and billing issues:

UK: 0800.048.4646

The main toll free number: 800-294-1067
The toll charged line is: 703-286-6277

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560

For other issues read: Contacting Second Life/Linden Lab

[Nalates Urriah]

Call Linden Lab. These numbers are only for login and billing issues:

UK: 0800.048.4646

The main toll free number: 800-294-1067
The toll charged line is: 703-286-6277

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560

For other issues read: Contacting Second Life/Linden Lab

[Marigold Devin]

1.   Filing several complaints will not get your complaint dealt with any faster, in fact it WILL slow the whole process down.

2.   How can you "own" a full sim that you do not need a premium account for? 

3.   You say you cancelled your premium account 10 months ago, but it is only now that Linden Lab has suspended your account for non-payment. How can this be so?

4.   Then you say "THIS PROBLEM HAS ONLY OCCURED SINCE THEY REBOOTED THEIR LOGIN SERVERS ON 2 JULY 2011". 

Something does not gel here. Your rant is not making sense, but this might be because your frustration is making you come across as irrational and aggressive.

BUT

let us here on the forums see if we can give you some constructive advice, based on all the facts you have shouted to us.

Has Linden Lab sent you an email to tell you they have suspended your account, or is this just speculation on your part?  Or is it that you cannot access Second Life and are getting a message up on your screen when you try to? 

Please respond calmly; you will have a better chance of receiving help if you can. Weive had the "anarchy", let us have the "charisma" please.

 

*****

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