Payment info is on file, I am age verified. It will not let me change my preferences to adult. Why?

[Nyll Bergbahn]

You mean no selector box like this:

Perhaps your viewer is corrupted in some way. Have you tried a full uninstall/reinstall?

Full Uninstall/Reinstall

Uninstall the viewer completely including manually deleting the Second Life folders in AppData > Roaming and AppData > Local.

If AppData is hidden, you need to enable viewing. Follow the instructions for your OS here: http://forums.majorgeeks.com/showthread.php?t=7422​0 or here http://www.bleepingcomputer.com/tutorials/tutorial62.html

If you wish to save existing chat files you've had with other avatars, move the Roaming > [avatar name] folder elsewhere on your computer and drag any chat text files you wish to retain into the new Roaming > [avatar name] folder once Second Life is reinstalled and you've logged in at least once. Ignore if you don't want to save any.

Now download Second Life from the main download page and install it. Is the age preference box there now or still missing?

 

 

[Nyll Bergbahn]

You mean no selector box like this:

Perhaps your viewer is corrupted in some way. Have you tried a full uninstall/reinstall?

Full Uninstall/Reinstall

Uninstall the viewer completely including manually deleting the Second Life folders in AppData > Roaming and AppData > Local.

If AppData is hidden, you need to enable viewing. Follow the instructions for your OS here: http://forums.majorgeeks.com/showthread.php?t=7422​0 or here http://www.bleepingcomputer.com/tutorials/tutorial62.html

If you wish to save existing chat files you've had with other avatars, move the Roaming > [avatar name] folder elsewhere on your computer and drag any chat text files you wish to retain into the new Roaming > [avatar name] folder once Second Life is reinstalled and you've logged in at least once. Ignore if you don't want to save any.

Now download Second Life from the main download page and install it. Is the age preference box there now or still missing?