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Posted

It has worked fine since my PC was new (a couple of years), but suddenly, I just get a white window that never changes. When this started happening, I got intermittent successful starts, but it has stopped working altogether now. This applies to Firestorm, too.  Any ideas?

My specs:

Processor    Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz   4.10 GHz
Installed RAM    16.0 GB (15.9 GB usable)
System type    64-bit operating system, x64-based processorEdition    Windows 11 Home
Version    24H2
Installed on    ‎28/‎10/‎2024
OS build    26100.2454
Experience    Windows Feature Experience Pack 1000.26100.36.0

Thanks

Ric
 

Posted
2 hours ago, Wobblypots said:

It has worked fine since my PC was new (a couple of years), but suddenly, I just get a white window that never changes. When this started happening, I got intermittent successful starts, but it has stopped working altogether now. This applies to Firestorm, too.  Any ideas?

My specs:

Processor    Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz   4.10 GHz
Installed RAM    16.0 GB (15.9 GB usable)
System type    64-bit operating system, x64-based processorEdition    Windows 11 Home
Version    24H2
Installed on    ‎28/‎10/‎2024
OS build    26100.2454
Experience    Windows Feature Experience Pack 1000.26100.36.0

Thanks

Ric
 

and the important graphics aren't any longer on the machine?   :)

 

Posted (edited)
3 hours ago, Wobblypots said:

Nothing has changed on the machine!

You didn't mention your graphics ... quite important to know for a advice

also be sure to have the viewer directories whitelisted for your anti virus / firewall

 

Edited by Alwin Alcott
Posted

Maybe something in the settings has become corrupted?

You could try temporarily renaming %APPDATA%\Firestorm_x64 (say rename it to Firestorm_x64_old) and then launching Firestorm to see if it fixes it.

By renaming the folder it forces Firestorm to make a new empty one and all settings will be at default.

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