shoping Not receive the item while shopping at the World Store

[AdrianaUndine]

I did not receive the item while shopping at the World Store~I have contacted the shop owner through multiple contact methods but have not received a response. It has been over 24 hours now. How can I resolve this issue? Is it just waiting?

 

[Alwin Alcott]

1 hour ago, AdrianaUndine said:

 It has been over 24 hours now. 

 .. it can be that the seller isn't that often inworld, or has some thing to do in RL.
Be sure to look if there is a redelivery terminal. 

[AdrianaUndine]

redelivery terminal no records, very strange~

[Alwin Alcott]

Just now, AdrianaUndine said:

redelivery terminal no records, very strange~

no records? and on your account page?

[AdrianaUndine]

yes,~nothing~~the only thing lost was my Linden:(

[AdrianaUndine]

"The transaction completed, but I got nothing!

Unfortunately, sometimes delivery problems are unavoidable in Second Life. This is because there is no "sure" or "confirmed" delivery path - we have to send and forget!

Some of the main causes of delivery failures are:
- Recipient is in busy mode
- Recipient is offline and their IMs are capped
- Recipient is on a very laggy sim

If you didn't receive a product you paid for, you can request a redelivery below.

Sorry.. The redelivery failed, most likely because we couldn't contact the merchant's delivery box. Please contact the merchant for help (See "Contact Us")."