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Every time I go into a location that has a lot of users in it, my display freezes up and have to shut down. My comp is for the most part new and using current updates. 

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31 minutes ago, Jan Curtau said:

My comp is for the most part new and using current updates. 

could be helpfull to tell what the specs are, and the viewer settings that you can copy from the /about menu

slower rezz on busy or overtextured places is quite normal, but the need to reboot is a bit strange.

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Yeah, I'd want to confirm that "display freezes up and have to shut down" really means what it says, that the entire machine stops responding and you need to reboot completely (as opposed to the viewer program freezing but the operating system remains responsive so you can close the viewer window and start over).

If it's the former full-on system freeze up, my hunch would be a hardware problem, perhaps a memory fault. On Windows you may get clues by snooping around the Event Viewer (choose it from the list you get from <Windows key>-X or from right-clicking the Start menu).

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