profile header appears twice

[Lindal Kidd]

When I opened the website today and checked the forums, everyone's profile header was showing up twice, like this:

 

Is this just me, or is it happening for everyone?

Using Firefox browser.

 

[Love Zhaoying]

Turn on Dark Theme and it will go away in most browsers so far.

I tried to file a bug report, and Quartz Mole said he will try to get it routed to the right place. 

There are several threads about it.

[Marigold Devin]

1 hour ago, Lindal Kidd said:

When I opened the website today and checked the forums, everyone's profile header was showing up twice, like this:

 

Is this just me, or is it happening for everyone?

Using Firefox browser.

 

 

[Zrina Nebula]

It's not just in the browser on Windows, on my iPhone it's completely not usable any more 😞  I hope they fix it soon!

[Love Zhaoying]

1 hour ago, Zrina Nebula said:

It's not just in the browser on Windows, on my iPhone it's completely not usable any more 😞  I hope they fix it soon!

Yes, someone else posted about their iPhone and I reproduced it - switching to "Dark Theme" on iPhone fixes it there also. (For me, at least - I use Chrome on my iPhone.)

So far, I didn't see any posts that switching to "Dark Theme" (link is at the bottom of every page) does NOT fix it..

[Zrina Nebula]

21 minutes ago, Love Zhaoying said:

Yes, someone else posted about their iPhone and I reproduced it - switching to "Dark Theme" on iPhone fixes it there also. (For me, at least - I use Chrome on my iPhone.)

So far, I didn't see any posts that switching to "Dark Theme" (link is at the bottom of every page) does NOT fix it..

Ah this fixed it on Opera browser and on my iPhone \o/ Thank you! 

[JeromFranzic]

Are the LL web devs on cr$%k? The web view of the forums is messed up on mobile too. I zoomed out to fit them here.

[Love Zhaoying]

6 hours ago, JeromFranzic said:

Are the LL web devs on cr$%k? The web view of the forums is messed up on mobile too. I zoomed out to fit them here.

Yes. @Rick Nightingale pointed out that the issue is related to the mobile/phone and normal configurations being both included for "Normal Theme". This is why it is ok for "Dark Theme" both on phone and PC browsers.

ETA: Yes, there's a known, related issue with the site on Mobile. Not "Yes, they are on crack". All this was caused by an update to the (third-party) Forum software, almost definitely.

Edited November 17 by Love Zhaoying

[Rowan Amore]

I'd assume this was an Invision issue as this isn't a LL created site.  The scalable creator and customer community platform - Invision Community

 

[JeromFranzic]

Third party problem, ok, but still unacceptable to me. 

[JacksonBollock]

Just in case this is useful here too (sorry don't know how to quote properly from another thread) - although sounds like it's all nicely in hand already  

I've had a quck look.

The thing thats stands out is the dark theme has css containing this

@media (min-width: 768px) {
    .ipsApp .ipsResponsive_showPhone {
        display:none !important;
    }
}

The standard theme does not seem to have this implemented and hence at 768px the ipsResponsive_showPhone is not overridden to display:none.

The duplication in the DOM arises here.

<div class="cAuthorPane_mobile ipsResponsive_showPhone">
        <div class="cAuthorPane_photo">
            <div class="cAuthorPane_photoWrap">.....
                

I can't be bothered investigating any more, but it's pretty straight forward and I'm sure LL have people who spotted this already.

But anyone else raising an issue - stick this in, it might help.

[Rowan Amore]

4 hours ago, JacksonBollock said:

sorry don't know how to quote properly from another thread

To quote from.another thread, use the + next to the quote option then navigate to.where you want to post it.

[JacksonBollock]

1 minute ago, Rowan Amore said:

To quote from.another thread, use the + next to the quote option then navigate to.where you want to post it.

Thanks Rowan.

[Love Zhaoying]

29 minutes ago, JacksonBollock said:

31 minutes ago, Rowan Amore said:

To quote from.another thread, use the + next to the quote option then navigate to.where you want to post it.

Thanks Rowan.

I have to use 2 browser windows sometimes (to quote from 1 thread into another) - or "copy" the quote from where  it starts after using "+" and "paste" it from there into a different thread.

[animats]

Yes.

May be affected by use of Firefox, private browsing, ad blocking, cookie blocking, or other things that should have zero effect on page layout.

[HeathcliffMontague]

It's making me go crosseyed... 

[Lindal Kidd]

It's fixed! Yay!

(I despise Dark Mode).

[SarahKB7 Koskinen]

Fixed for me too! \o/

[JeromFranzic]

I know it's fixed now, but I am sticking with Dark Mode. I find it's much better for viewing photos and Youtube videos that are posted in the forums.