Buy Lindens failure?

[Profaitchikenz Haiku]

I tried to buy L$ inworld with no success, and viewing my transaction history on the dashboard I noticed an entry suggesting that a paypal payment request of 0.00 US$ was declined.

Now I know the grid status page said there was billing work today, but that now is being shown as completed a few hours ago, so is this something new Or have they cleared the grid status message prematurely?

ETA

I just tried an instant buy from the dashboard, and after agreeing to to the Tillia T&C (Again again again), I got a red box saying there had been a problem charging the transaction to my payment method.

That happens to be paypal, so I checked my paypal account and there are no obvious problems there. 

Edited September 24 by Profaitchikenz Haiku

[rasterscan]

9 hours ago, Profaitchikenz Haiku said:

I tried to buy L$ inworld with no success, and viewing my transaction history on the dashboard I noticed an entry suggesting that a paypal payment request of 0.00 US$ was declined.

Now I know the grid status page said there was billing work today, but that now is being shown as completed a few hours ago, so is this something new Or have they cleared the grid status message prematurely?

ETA

I just tried an instant buy from the dashboard, and after agreeing to to the Tillia T&C (Again again again), I got a red box saying there had been a problem charging the transaction to my payment method.

That happens to be paypal, so I checked my paypal account and there are no obvious problems there. 

Got sent round in circles too, obliged to log in a 2nd time to some new web page, which logged me out the old page which I then had to log back into to complete the transaction. Got there eventually though but it was no pleasure trip. Think I had to accept terms and conditions all over again too. Maybe a clear browser cache and history and try afresh ?

Edited September 25 by rasterscan

[belindacarson]

Maybe call billing and ask them.

[Profaitchikenz Haiku]

After a lot of fumbling around I managed to raise a ticket.

 

My worry is that with less than a day and a half left on the place I rent I'm not going to see a resolution before the expiry and will get booted from the parcel. Oh well, who needs mainland anyway?

[belindacarson]

1 hour ago, Profaitchikenz Haiku said:

After a lot of fumbling around I managed to raise a ticket.

 

My worry is that with less than a day and a half left on the place I rent I'm not going to see a resolution before the expiry and will get booted from the parcel. Oh well, who needs mainland anyway?

Maybe talk to the landowner

[steeljane42]

Try to remove and re-add your payment info, then buy L$ again. It happened to me a while ago and there was no obvious reason for it either, but simply re-adding the card (but should be same with paypal) fixed it right away.

If it won't work, then waiting for the LL's support might be a good idea, unless you want to add another payment method.

[Profaitchikenz Haiku]

@steelJane42 Thanks, I think after seeing a blog post my landlord put me onto, your suggestion of removing and re-adding might be the solution.

 

The post concludes with the sentences

 

"Will my existing payment methods work?"

" Yes! All currently added valid payment methods should work like normal."

Except, it seems they don't.

I messaged Paypal abut the repeated failures to buy, and they said it looked like my bank was declining the transaction, but as the LL page said a request for 0.00 USD had been declined, I think I can understand the bank's position, who wants to deal in such piffling amounts?

I'm going to sleep on this and hope your suggestion works in the morning.

 

 

Edited September 25 by Profaitchikenz Haiku