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Question

Posted

For some reason, I can no longer buy L$ which I have had no problem with in the last 16 years.  I have another avatar which has no problems.  I wish it would give me a clue to what the issue is so that I can fix it.  

3 answers to this question

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Posted

You'll need to provide more info about how you're doing this:

  • Operating System version
  • Browser version
  • What messages, if any, you're getting

Screenshot would be helpful as well. (Obviously mask out any personally identifiable information first.)

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Posted

Billing Department
The Billing team is available from 6am to 2pm PST, Monday through Friday.
Call toll-free in the US/Canada: 800-294-1067 or 703-286-6277

  • 0
Posted

I had this issue. I went into my account and changed the method I was using and to what I had allocated it be used for. 

I still can buy $L inworld using Firestorm but I can on my account page so no biggie. 

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