Avi wont load

[highprincess Carver]

Im havng trouble with my avi i tried the character test and it says the folder does not contain no clothing etc..and when i try to put something on from the library it say cant change apperance until clothing and shape is loaded, but i can see myself but as a noobie...help please

[Nyll Bergbahn]

Hi highprincess,

The Phoenix website has a very good page on avatar loading issues and I suggest you read it and see if you can find something that works for you. The fixes are for all viewers, not specifically Phoenix so if you're using viewer 2, you can try them too. Let us know how you get on and if we can be of more help if needed.

http://wiki.phoenixviewer.com/doku.php?id=bake_fail

[Smoothie Perl]

That issue made when you use more than one viewer and you switch between them.

When you login try to clear cache (Preferences -> Network) logout and don't use other viewer for a while. Then you can try any other option to load the test avi e.t.c.

I suggest SL official viewer to fix it (then you can use others)

hope I helped you a bit