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You need to give us a little more information so we can try to help you.  What error message do you get when you try to log in?  What viewer are you using?  If you have a premium account try to contact support (click "help" above your dashboard).

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In this order, try:

Wait, sometimes the servers have problems, only wait a few hours at most.

Retype your user name (both of them) and password in the boxes provided on the logon screen.

Check the Second Life grid status for logon problems.

http://status.secondlifegrid.net/

Try logging on at

http://slurl.com/

On login screen take this path. In top left hand corner of screen, click, me > preferences  > in the general tab, click the box next to start location, choose "show start location on login screen" then close the viewer and relog on. Now you have something new on your login screen. Click the down arrow and choose "home", or "last location" or type "Violet" (Any region you can remember will do, if you remember the regions name spelling exactly) in the "type region name" selection. Try all three if you need to.


For wired connections for modems only: Disconnect all wires concerning your connection, wait 30 seconds then plug them back in again, including the modem and transformer. Wires should snugly fit into ports. These instructions do not apply to routers.

For wireless connections and routers: Reset your system clock. see "help and support" in Windows for directions.

Your firewall should be set to "outbound access only" for the Second Life program.


Try another viewer

http://modularsystems.sl/


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