I bought a Mad Hatter outfit on XL street. I paid for it, but I didnt receive the outfit

[Deos Rajal]

title says it all. Is there anything I can do to fix this?

[Rolig Loon]

You probably bought it on Marketplace, since XStreetSL hasn't existed since last year.  Still .....

To get a record of the individual items in your order, open Marketplace and click the My Marketplace menu at the top of the page. Select My Account >> Order History from the pulldown menu. If you do not receive items within about 24 hours, you should cut and paste the information about a missing item from that Order History and send it in a IM or notecard to the merchant, along with a polite message requesting redelivery. Most merchants are very kind and willing to redeliver. This happens all the time and they are aware of it. Do be patient, though. Not everyone logs in to SL every day or checks their e-mail. Remember too that this is the 4th of July weekend in the U.S. If you still haven't heard by the middle of next week, follow it up with a second polite note and finally, if you STILL haven't heard, file a support ticket at https://support.secondlife.com/create-case/ , selecting Marketplace from the pulldown menu.