i need help accessing my account

[Keli Kyrie]

It is a type of computer ban. You could be having billing issues or any other issues that could be causing this. If you are premium I would try to contact Live Chat right away or call the billing number if you are not. You can read more about this here: http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109 Time is short though, if you have been banned or put on hold soon you will lose the ability to log into this website.

[Keli Kyrie]

It is a type of computer ban. You could be having billing issues or any other issues that could be causing this. If you are premium I would try to contact Live Chat right away or call the billing number if you are not. You can read more about this here: http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109 Time is short though, if you have been banned or put on hold soon you will lose the ability to log into this website.

[Peggy Paperdoll]

It sounds like a computer hardware ban.  Your PC has been banned, your iPhone has not.  You should have recieved an email with an explanation and how to proceed to either fix a mistake or otherwise appeal the ban.  Mistakes do happen so you certainly should follow up on that.  Right now, you are wasting time seeking an answer here.........only Linden Lab can help you.

 

Check the email you used when you signed up for SL.  You have to look in your spam folder if you have it enabled.  Some emails get mistakenly identified as spam.