Why do i keep getting a Error message that says second life can't be accessed from this computer.

[Darling Carolina]

I keep getting an error message that says my Sl can't be accessed from this comptuer..

I was on it sl lost my connection .. booted my pc back up came back.. Tried to log back into sl

and i get this error message

[Rolig Loon]

There are many reasons why you might get that message. You may have been suspended or banned. If so, you should have received an e-mail explaining why. It's just as likely that your account may also have been put on hold by mistake, or for an administrative reason -- maybe someone else has been using your account or your IP address for phishing or other unauthorized purposes. In any case, the only people who can take your account off hold again are at Linden Lab. Read http://wiki.secondlife.com/wiki/Linden_Lab_Official:Why_is_my_account_on_hold%3F for more details and to find out what you can do next.

[LoveAngeL Lyre]

Hello Darling and welcome to SL Forums. There are many reasons why you get that message. Usually this message appeared when your IP blocked or banned by LL. If so, you might to recieve a mail explaining why. Your account may also have been put on hold by mistake, or for an administrative reason -- maybe someone else has been using your account for phishing or other unauthorized purposes. In any case, the only people who can take your account off hold again are at LL.

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location. For more details you can check out the following link:

http://community.secondlife.com/t5/English-Knowled​ge-Base/Login-failure/ta-p/700109

Officially, no other solution than patience waiting for a reply from LL. Of course if you are a Premium Member you can use Live Chat right now.

Informally you can use all the possible ways to contact LL. If you live in US you can call Phone:   (415) 243-9000 (no toll free) or Fax: (415) 243-9045

If you don't  live in US you can use the toll free numbers

You can find them at the following link:

http://community.secondlife.com/t5/English-Knowled​ge-Base/Billing/ta-p/700037 Ok they are only for billing issues but

you can give a try.

The last solution is to send a mail to:  support@secondlife.com I can't guarrantee that you will get a reply.

Good luck.

--||-