empty folders in inventory

[Milene Lowey]

Help, I have 30 empty folders in my inventory (firestorm) I've already lost many folders but I'm losing money with this? how to recover these folders that I see empty? already cleaned, deleted. I reinstalled and nothing someone help me .15 years of sl I'm getting discouraged :(

[Alwin Alcott]

4 hours ago, Milene Lowey said:

Help, I have 30 empty folders in my inventory (firestorm) I've already lost many folders but I'm losing money with this? how to recover these folders that I see empty? already cleaned, deleted. I reinstalled and nothing someone help me .15 years of sl I'm getting discouraged

first thing to do is download the official viewer and check if there's also the same issue
After that also look here fs_missing_inventory [Phoenix Firestorm Project - Wiki] (firestormviewer.org)

[Lindal Kidd]

And if Alwin's suggestions don't work, it's then time to submit a support case.

Note that Premium members receive a higher level of tech support. For costly inventory issues, it may be worth taking out a one month Premium subscription.