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Teashi

Why won't my Vanilla Visa Gift Card work on buying Lindens? "Error when processing order."?

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About 2 years ago, Secondlife started limiting gift cards being used. The first one to go was prepaid visa. I think they have stopped using the other prepaid card companies as well since I've heard alot of  complaints that people using prepaid mastercard cant buy lindens. Those are the two that I know of, but from what I've gathered, SL has stopped using prepaid cards.

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About 2 years ago, Secondlife started limiting gift cards being used. The first one to go was prepaid visa. I think they have stopped using the other prepaid card companies as well since I've heard alot of  complaints that people using prepaid mastercard cant buy lindens. Those are the two that I know of, but from what I've gathered, SL has stopped using prepaid cards.

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A quick search of these forums for  "gift card"  will give you dozens of threads about the fact that in general, gift cards are not accepted by LL.  But if you want to be certain you should contact Billing directly and ask them.

--Cinn

Billing support phone numbers
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

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Hello Teashi. At first check out the following link. It's about Local Payments in SL:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Local_Payments_FAQ

If still have queries fell free to call depending of your country at the following numbers:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

In addition if you live in US you can call Phone:   (415) 243-9000 (no toll free) or Fax:        (415) 243-9045

If you need urgently to buy lindens you can use one of the acceptable Third-Party Exchanges:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Linden_Dollar_Marketplace

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Vanilla Visa used to be the one pre-paid gift card that worked.  For some reason, it no longer does.  It's a shame.  Linden is usually pretty agressive in trying to make money.  This is one case where they don't want your money.

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