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i cant update my credit card info


Tapiyok Qunhua
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You're not likely to get any Linden Lab support by posting your problem here.  We, just like you, are Second Life residents and have no way of giving you what you are asking for..........we can't resolve your problems because we simply don't have the authority (no more authority than you have).

 

What we can do is offer suggestions.  My suggestion is to contact your credit card provider.........I doubt the provider is your bank though your bank may be the issuer of your card.  The provider is some company such as Visa or Mastercard (two of the credit cards I know LL accepts).  I don't know what or how credit laws and policies are in France and, to be honest, I'm just a little knowledgable of credit laws and policies in the United States........enough to know that the issuer of a card may not necessarily be the provider.  I can have either a Mastercard or a Visa card issued to me by my bank..........but Mastercard and Visa are the credit providers, not my bank.  Also it appears that the problem you are experiencing is not limited to Second Life (Linden Lab).  The reason I say that is that there is apparently some cap on what PayPal will pay on your behalf.  Both LL and PayPal are American companies..........it may be a policy preventing you from being able to use either to the extent you want or need between US credit law/policy and French law/policy.  The provider of your credit card should be able to answer that for you.

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You're not likely to get any Linden Lab support by posting your problem here.  We, just like you, are Second Life residents and have no way of giving you what you are asking for..........we can't resolve your problems because we simply don't have the authority (no more authority than you have).

 

What we can do is offer suggestions.  My suggestion is to contact your credit card provider.........I doubt the provider is your bank though your bank may be the issuer of your card.  The provider is some company such as Visa or Mastercard (two of the credit cards I know LL accepts).  I don't know what or how credit laws and policies are in France and, to be honest, I'm just a little knowledgable of credit laws and policies in the United States........enough to know that the issuer of a card may not necessarily be the provider.  I can have either a Mastercard or a Visa card issued to me by my bank..........but Mastercard and Visa are the credit providers, not my bank.  Also it appears that the problem you are experiencing is not limited to Second Life (Linden Lab).  The reason I say that is that there is apparently some cap on what PayPal will pay on your behalf.  Both LL and PayPal are American companies..........it may be a policy preventing you from being able to use either to the extent you want or need between US credit law/policy and French law/policy.  The provider of your credit card should be able to answer that for you.

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