Issues loading inventory and loading

[Hothips0114]

Hello, 

It last several weeks, my inventory and avatar have not been loading. I've tried  using  the Second Life Viewer, Firestorm  to  load my  but nothing shows. My avatar is a cloud. However, when I use another Viewer such as Catzip, everything loads.  Is there something,  that needs to be removed  or  reinstalled when using the SL viewer or  Firestorm ?   

 

[Nalates Urriah]

There are some possibilities.

When you ask a tech question we need information about your computer and viewer. Use the viewer's HELP->About... and copy that information into your post. Otherwise, we are making wild guesses.

Assuming you are Win10... or possibly 11, open a command window as Admin. (Type CMD in the search field and run as an admin). Run the built-in diagnostic SFC /sannow. (System File Check) This will assure your computer is working well. It will fix any problems. If it finds something it cannot fix, it will alert you and then there is more to be done.

That the problem is happening with more than one viewer suggesting it may be a computer or network problem. Since you did not include the 'HELP'  info I can't tell if there is a network issue.

If your computer is OK and no repairs were made, go through the steps on the Firestorm wiki: https://wiki.firestormviewer.org/inventory_corruption

Hopefully, this will resolve your problem.