Crashing only in one sim

[MikeSTaco]

PC In question is running an 8 core multi-threaded cpu with an nvidia strix 1080 and 32 gigs of ram. Sl has never been an issue to run on, as a matter of fact it often runs 2 accounts simultaneously and plays other modern games at the same time. Crowded sims and clubs with 100 people. 

 

However, one sim in particular is causing firestorm to crash, no other sim or time does this except when landing at the one club. 

 

Error code reads as follows.

 

tried clearing the texture cache, and it still happens. 

 

023-02-14T01:16:21Z ERROR #newview/llviewtexture.cpp(3910)LLViewerMediaTexture::addFace :

any input would be greatly appreciated.

[Lindal Kidd]

How about giving us a location?

[MikeSTaco]

Exhale dance club only place it crashes and as soon as land and rez in 

[animats]

2 hours ago, MikeSTaco said:

023-02-14T01:16:21Z ERROR #newview/llviewtexture.cpp(3910)LLViewerMediaTexture::addFace :

Actual Firestorm crashes should be reported on the Firestorm JIRA. Filling out the form is a pain, but that's what the volunteer developers need.

That's a detailed enough error message that something can probably be done.

[MikeSTaco]

yea they told me to look through the wiki which was a dead end so i came here instead  

 

Looked at older posts and found something that told me to clear cache which did not help. 

[Randy Pole]

As a test try using the official LL viewer and see if it also crashes with the same error. If so then raise a JIRA with LL. If the LL viewer does not crash then the issue will be (probably) with FS and rase a JIRA with them.

Also, if you are not needing to use in world media on a prim try disabling that and see if it stops you crashing.

((many people think that clearing your cache will solve all sorts of problems - they are mostly wrong))

Edited February 15, 2023 by Randy Pole

[Lindal Kidd]

I went to Exhale. I didn't crash, but my word, there are a lot of high complexity avatars in that place. I saw several over 100,000 and one at 320,000.

When I arrived everyone was naked, and it took several minutes for the system to show their clothes. In some cases, the clothing never showed up...either they were actually naked or the rendering system was way overtaxed, either on SL's end or mine...and I have a high end graphics card, an Nvidia 380 ti.

Maybe Mike's problem is just an overworked graphics card?

[Horus Salubrius]

15 hours ago, Lindal Kidd said:

Maybe Mike's problem is just an overworked graphics card?

In which case, he could try going as "show friends only" & see if he crashes.

[Love Zhaoying]

On 2/15/2023 at 1:05 AM, animats said:

That's a detailed enough error message that something can probably be done.

I love it! Code module, line number, everything but an "inner exception" error message!

[Katherine Heartsong]

I find Exhale often no where near as laggy than a place like Tag (the formal dance place). If you want to test to see if it crashes in a similar place hit Warehouse 21 sometime and wander into that crowd.