shop hop 2023 spoiled gift card not working?

[brie90212]

hi...  im at the shop hop event trying to use the spoiled gift card.  

the gift card is not working in shop hop event nor in the actual store.  

anyone with experience in this have any legit ideas what the actual issue may be?  

- i am not banned from store.

- i dont have spoiled group on my blocked list.  

- I am a member of spoiled group.

- Item im buying does not exceed gift card balance.

- i do have experience using gift cards.  to my knowledge im using it correctly...  I see gift card on screen.  system says gift card is ready to go.  when i press any items i see no item appearing on the gift card.  

Any ideas what the issue may be?

[brie90212]

Is there a specific person I can contact for spoiled customer service?

[Rowan Amore]

1 hour ago, brie90212 said:

Is there a specific person I can contact for spoiled customer service?

Read the owners profile.  They may have contact info listed there.

[Claireschen Hesten]

Some stores explicitly prevent you to their own detriment from using the card/credit gift at their shop & hop booth. assuming it's not the kind of card you click on and it adds X amount to your store credit balance. if you are trying to use it at the mainstore have you tried bringing up the blue dialogue box on the vendor and clicked on the use gift card/credit option? it may not recognise the item from just clicking it

[brie90212]

Other people have said they have used this gift card with success.  Can anyone verify with me they did in fact using the gift card and the shop hop event 2023 or at the mainstore.  And when using the spoiled gift card does the item your clicking on in fact show on the card itself?  ty