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lanaray
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Hello lanaray and welcome to SL Forums. If you see your avatar like a cloud means that your avatar isn't fully loaded. At first try to rebake your textures with Ctrl+Alt+R.

Open your inventory, write something in search there and wait fetching ALL your items till the last one. After that, move to a region with less lag. Smith  is a protected land which is recommended. There, try to change outfit. Choose one with just the necessary stuff (skin, shape, hair, eyes, pants and shirt) without any attachments.

If it doesn't work for you,  test your avatar. In Viewer 2 give the command: Menu Develop (Ctrl+Alt+Q) --> Avatar --> Character Tests --> Test Male / Female. If it works, you will see your avatar like a newbie but after you can change outfit wearing again your favorite one.

 If the problem remains, clear your cache manually:

(XP) - C: \ Documents and Settings \ (USER NAME) - Application Data \ SecondLife and
C: \ Documents and Settings \ (USER NAME)\ Local Settings \ Application Data \ Second Life

(Vista) and (Win 7) - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and
C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

Log out and delete everything in those folders and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders)

Have in your mind that if you clear your cache manually you will lose all your private conversations which are saved in your computer. To avoid it copy the folder with your username in the folder Secondlife in another position in your hard disk.

If you have more that 1 viewers installed in your computer, you must to do it for all following the same paths in your hard disk, even you use them occasionally.

For example C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer

After that (i repeat restart your computer) and log in a protected land without lag like Smith, Lime or Pooley. If you can't choose it open Menu Me and Preferences from your log in screen and enable "Show on login" (General Tab). After go there is says "Start at" click the down arrow and choose "Type region name" --> Smith --> Log in. There open your inventory, type something in search there and wait fetching ALL your items till the last one (it is suggested to do that every time you log in) . That means you get back, you download your inventory. During the downloading you avoid to do something else like teleporting, moving, chatting etc and also is good not to run other applications. If your inventory isn't fully loaded you do nothing else. When it finishes, try to change outfit choosing one with just the necessary stuff (skin, shape, hair, eyes, pants and shirt) without any attachments.

Good luck.

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