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V2 crashed after updating to 2.7.1 and wont start again .


Lunav
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I too have a MacBook where the viewer crash with a white screen as you describe. The solution in my case is to restart the Mac. I have yet to figure out what is causing the crash. It could be that the graphics card overheats, since it takes down the whole computer, but I'm not sure of this.

I suggest you empty the cache folder at ~/Library/Caches/Secondlife (~ is your home folder) and move the ~/Library/Application Support/Secondlife folder to your desktop. You will have to change the settings in the viewer to your liking by doing this. (The folder contains all files for you avatar(s) - chat and IM logs - as well as settings for the viewer so you may want to hold on to it for a while. If and when things work as they should, you can delete the folder.) 

Hopefully, you will get the viewer working again after this.

- Luc -

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I too have a MacBook where the viewer crash with a white screen as you describe. The solution in my case is to restart the Mac. I have yet to figure out what is causing the crash. It could be that the graphics card overheats, since it takes down the whole computer, but I'm not sure of this.

I suggest you empty the cache folder at ~/Library/Caches/Secondlife (~ is your home folder) and move the ~/Library/Application Support/Secondlife folder to your desktop. You will have to change the settings in the viewer to your liking by doing this. (The folder contains all files for you avatar(s) - chat and IM logs - as well as settings for the viewer so you may want to hold on to it for a while. If and when things work as they should, you can delete the folder.) 

Hopefully, you will get the viewer working again after this.

- Luc -

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