Marketplace log in issues

[WaywardWinchesterWolf]

i can't log into MP with the Waywardwinchesterwolf sl account i Know the pw but it will not let me in any suggestions? 

[sandi Mexicola]

Probably you want to file a support ticket.  https://lindenlab.freshdesk.com/support/tickets/new

 

[WaywardWinchesterWolf]

been there n done tht no help but thx for the suggestion

[sandi Mexicola]

What kind of error are you getting?

 

[WaywardWinchesterWolf]

We're sorry. It looks like the username or password that you entered were incorrect. Check that your caps lock key is not enabled. If you continue to have trouble, then please contact Second Life Support and we'll be glad to help you.

[WaywardWinchesterWolf]

when I request a PW change I get this msg 

Your account is currently on hold. You will be redirected to submit a support case in 30 seconds. 

[sandi Mexicola]

Have you tried submitting a ticket as "guest"?  

TLDR: Go to http://secondlife.com/support and submit a ticket as 'a guest', using your email address (because, being banned, you probably cannot use your Second Life account login). For Ticket Type, select Special Questions – Basic account or Guest Login.

Not-too-long-after all-might-want-to-read:  https://wiki.secondlife.com/wiki/Linden_Lab_Official:Why_is_my_account_on_hold%3F

Maybe one of those two ideas will help.  

Edited September 24, 2022 by sandi Mexicola