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What to do When you don't receive your items that you buy?


Estrambotica75
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Mant merchants are not in world every day and some do not have IMs forwarded to their e-mail, so it is possible that they have not received your messages yet.  If you still haven't heard in a few days, try sending a second politely-worded notecard.

If you still receive no reply, you can try submitting a support ticket.  Go to https://support.secondlife.com/create-case/ and select Marketplace from the pulldown menu.  Describe your concern in full and be sure to include all of the documentation necessary to support your request.  

Good luck.

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Mant merchants are not in world every day and some do not have IMs forwarded to their e-mail, so it is possible that they have not received your messages yet.  If you still haven't heard in a few days, try sending a second politely-worded notecard.

If you still receive no reply, you can try submitting a support ticket.  Go to https://support.secondlife.com/create-case/ and select Marketplace from the pulldown menu.  Describe your concern in full and be sure to include all of the documentation necessary to support your request.  

Good luck.

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