Unable to Log Into Beta Grid 'Grid Emergency Login Failure'

[Kimberly Crisp]

Hey all,

Shot in the dark but has anyone ever received a 'Grid Emergency Login Failure' error when trying to log into the Beta Grid?  I wanted to do some building this morning and haven't been able to get in. 

I've tried specifying a different region, using the official SL viewer, and nothing seems to work. and yes I've logged into the Beta Grid before.  If all else fails I have an open ticket, but I googled that error message and didn't find a single result for that phrase, which I thought was odd. 

Edited July 11, 2022 by Kimberly Crisp

[Aishagain]

Wow "Grid Emergency".  I've had several different login failure messages over the years but never THAT one!  What CAN it mean?

Edited July 11, 2022 by Aishagain
spelling..my perennial bugbear

[Kimberly Crisp]

Yeah, never seen it before and of course it hits me when I have sudden inspiration to build and experiment. 😀

[Kimberly Crisp]

SL Chat Support got my account re-copied over to Aditi and now it's working again.

Edited July 11, 2022 by Kimberly Crisp

[Mazidox Linden]

I recognize that error message, but it should not have showed up on Aditi under normal circumstances. I'll take a look around the logs and see what was up.

 

Edit: @Kimberly Crispwhen did you see this happen specifically? Not seeing anything in the logs at first glance

[Kimberly Crisp]

I got it repeatedly when I tried to log in around 9 AM EST yesterday, however I hadn't been on the beta grid in days so not sure if the cause was something further back.

[Maestro Linden]

Thanks Kimberly.  There actually was an outage on aditi (noticed and fixed sometime yesterday) which would have affected login for about 6% of residents, including yourself.  However, looking at your login failures from yesterday, your viewer should have presented the failure reason as this, rather than any sort of 'grid emergency':

Quote

Could not establish presence. Please try logging in again in a minute. If you feel this is an error, please contact support@secondlife.com.

Which viewer type/version were you using when you hit the incorrect error message?

[Kimberly Crisp]

Hi Maestro!  I tried two viewers yesterday. The official SL Viewer was the one that gave me the Grid Emergency error. In fact I downloaded and installed it that morning to try a different viewer since I couldn't get into Aditi. The version is Second Life Release 6.6.1.572458 (64bit)

I normally log in with Firestorm, which only gave me an odd "Invalid Login. Invalid Login." error. 

 

[Maestro Linden]

2 hours ago, Kimberly Crisp said:

Hi Maestro!  I tried two viewers yesterday. The official SL Viewer was the one that gave me the Grid Emergency error. In fact I downloaded and installed it that morning to try a different viewer since I couldn't get into Aditi. The version is Second Life Release 6.6.1.572458 (64bit)

I normally log in with Firestorm, which only gave me an odd "Invalid Login. Invalid Login." error. 

 

Thanks for the info - I can confirm that 6.6.1.572458 has a strings.xml change that translates the 'LoginFailed' Error ID to the 'grid emergency' message you saw.  This was a fairly recent change.  I've filed an internal bug about it, as the messaging would almost always be inaccurate.

[Kimberly Crisp]

Glad to be able to help!

[Choco Vanilla]

sorry for pushing up an old post

but i got the same problem today. need some help please

https://gyazo.com/05ed1b02e91220cf9370e2e9b37383c6

[hardstylebarbi3]

I GOT THIS MESSAGE TODAY ABOUT 22HRS AGO  FIRESTORM VIEWER 

Edited November 20, 2022 by hardstylebarbi3
TO PUT VIEWER I WAS USING

[Rick Nightingale]

Not just the beta grid - my wife just got it in Agni!

Love the error message 🤣

[Aishagain]

This is a "me three" post.  I run two accounts, never simultaneously and both accounts have had this message once or twice, never on successive logins to Agni.

Both inventories are quite moderate (c.50k elements) and very well managed with folders and subfolders of moderate size.

There is some issue with the login servers getting their "ducks in a row" during the preparation phase of an account's login process.  Something has made this phase more vulnerable to failed race processes and I suspect that no-one at LL has a clear idea what it is.

Edited December 6, 2022 by Aishagain

[Love Zhaoying]

2 hours ago, Rick Daylight said:

Not just the beta grid - my wife just got it in Agni!

Love the error message 🤣

It needs some more fun detail, such as, "The authorities have been alerted and will contact you shortly."  Y'know, cause some good old-fashioned panic.

[Nick0678]

19 minutes ago, Love Zhaoying said:

"The authorities have been alerted and will contact you shortly."  Y'know, cause some good old-fashioned panic.

 

[Sonny Sommer]

Just had this message myself after a couple of failed logins.

[Damon Morningstar]

I dont have a picture of Proof, but I just got this message myself. I thought it was strange, I never had a message like this pop up before, and I dont even try to log into the beta grid cuz im not a creator. So for that to just randomly pop up,... i have no idea. 

[MaggeyMay]

I just got the same error this morning... logged back in and then crashed for no reason maybe 20 minutes later?  https://gyazo.com/e8d4e13eabffce0b42288b25f7d2004f