Zac UwU Posted June 14, 2011 Share Posted June 14, 2011 Hiya, I'm having some trouble starting the newest release of the Viewer 2; 2.7.1Since it downloaded and installed it I can no longer start up the viewer. As soon as I click it's icon in my task bar (double click desktop) it loads for a few secs and then it stops, nothing appears or pops up. I tried to remove my cache manually without any effects, I also updated my graphics card from intel and even did Windows Updates but still nothing. I'm currently reinstalling the 2.6.9 version, but does anyone have any ideas? I'm on Windows 7 - 64bit. Thanks alot! Link to comment Share on other sites More sharing options...
Syo Emerald Posted June 14, 2011 Share Posted June 14, 2011 I really started to hate this update. I wanted to relogg and saw the new possiblity for an update. I started it but it crashed before finshing. I couldnt logg in since this and now I just try to clean my pc form sl viewer stuff and install the old version. I am frustrated, why do linden put such updates up that can crash everything? Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted June 14, 2011 Share Posted June 14, 2011 Hello Zac. As i see you are not the only. You are the 4rth or 5th user tonight with exactly the same problem. Maybe we can start a jira about that. Zac Remex wrote: I m currently reinstalling the 2.6.9 version, but does anyone have any ideas? That's what you must to do but remember when you log in to set your software updates NO to be installed automatically. (Preferences --> Setup --> Hardware) Let us know if you fixed the problem with the previous edition of V2. Link to comment Share on other sites More sharing options...
LoveAngeL Lyre Posted June 14, 2011 Share Posted June 14, 2011 Hello Syo. The problem is not for all. For example i downloaded and installed the new version without problems. On the other side i see that several users have exactly the same problem tonight with the new version. I am sure that LL read the topics tonight and also the Q&A and that soon they will fix the problem (if it is possible). The good is that downloading the previous edition of V2 resolves the problem and you can log in again. The last i have to say is that (for my opinion) the page with SL System requirements seems to be out of date after the last update(s) (i mean graphics cards) and maybe LL is good to refresh it. Link to comment Share on other sites More sharing options...
Zac UwU Posted June 14, 2011 Author Share Posted June 14, 2011 Thanks Syo for your reply, I just noticed it myself lol.. I'll be waiting for a fix. Link to comment Share on other sites More sharing options...
Edfred Jungsten Posted June 14, 2011 Share Posted June 14, 2011 When I try to update it states my processor does not have SSE2, therefore I cannot update to the latest viewer. I tried to anyways, just get an error and SL v2.7.1 refused to load at all. Link to comment Share on other sites More sharing options...
DrFran Babcock Posted June 14, 2011 Share Posted June 14, 2011 I am on a MacBook Pro with this card: NVIDIA GeForce GT 330M: SInce the last two updates, I wait and wait, and the second the viewer loads it crashes, no message, no nothing. The strangest thing is that my older MacBook Pro has no trouble logging in. Any ideas? I need this laptop to work, because I use it for my machinima. I, too have cleared cache, lowered graphics settings, tried logging in different sims, etc. Thanks. Link to comment Share on other sites More sharing options...
CryoStasisCowboy Posted June 15, 2011 Share Posted June 15, 2011 I updated Viewer 2 to 2.7.1, but several of the drivers wouldn't extract without an error message. The viewer still runs but i'm concerned with whether or not they will have some sort of impact on SL. Here's a list: zlib1.dll winmm.dll vivoxsdk.dll vivoxoal.dll ortp.dll libsndfile-1.dll SLvoice.exe Link to comment Share on other sites More sharing options...
Sookie Perlmann Posted June 15, 2011 Share Posted June 15, 2011 Ditto with all the DLL files, finally got that fixed after a restore, and 5 times trying to install....not I get inworld, and everything with a shine is now transparent, and I cant change my windlight....in addition, my water now looks like blue construction paper.....the only way I can get it remotely normal, is by lowering my graphics to LOW from Ultra.....so far, this update sucks Link to comment Share on other sites More sharing options...
Athena Bedrosian Posted June 15, 2011 Share Posted June 15, 2011 I'm using WIN7 64-bit too. And the crash reports can't go through Link to comment Share on other sites More sharing options...
Anna Toussaint Posted June 15, 2011 Share Posted June 15, 2011 Hi, I just installed 2.7.1, and I can log in, but every time I try to edit an object it crashes. every time. I'm going back to the last one. Link to comment Share on other sites More sharing options...
Mikayla Ares Posted June 15, 2011 Share Posted June 15, 2011 For me, I can login fine, but when people im me that are not on my friends list their name appears blank, and i couldn't view their profiles. This was earlier tonight. Also I notice some images are loading blurry in stores on the ads. And group chat never loads up the participants. Just says loading, but it will let me type in there after sometime and bug saying error sending message. Very frustrating. Link to comment Share on other sites More sharing options...
Calliope Brentley Posted June 15, 2011 Share Posted June 15, 2011 I just updated my viewer...I've tried to log in more than once and I keep seeing just a black screen...I'll see more for a few seconds but can't move or anything, and then it goes back to a black screen. Link to comment Share on other sites More sharing options...
Cerise Sorbet Posted June 15, 2011 Share Posted June 15, 2011 Hi, if it seems to freeze up with an hourglass or spinny circle with the black screen, try before you login: ctrl+P for preferences, graphics section, hardware button, then turn vertex buffer objects *off*. This bug was in the development viewers for a couple of days and already fixed there, but I think they made the release from a version a little older than the fix. Link to comment Share on other sites More sharing options...
Samm Florian Posted June 15, 2011 Share Posted June 15, 2011 I think I was having the same problem on my Mac: the program would open a window that was blank white, and then just freeze. My solution was to download the beta viewer, 2.7.2, which does not have that bug. Yay! Link to comment Share on other sites More sharing options...
Calliope Brentley Posted June 15, 2011 Share Posted June 15, 2011 Thank you for the tip about changing the graphics option, but I'm still getting a black screen when I log in... Link to comment Share on other sites More sharing options...
om Piers Posted June 15, 2011 Share Posted June 15, 2011 I don't suppose you know where one could download an older (previous) version of the viewer. I looked on the download page, but don't see anything other than the most recent. Mine also forced an update ... wasn't expecting that Link to comment Share on other sites More sharing options...
Dyonisos Miliandrovic Posted June 15, 2011 Share Posted June 15, 2011 I have a problem during launching with the last version of SL (2-7-1-232828). I have the error message "the application can't be correctly intialized (0xc000001d) twice and the viewer crashed. I tried to install the beta viewer but there is the problem too. I remove the viewer and installed it again but there is the problem too. I'd like to return to the version before these one which is working. How to do that ? Or how to fix the bug ? Thank for your replies. Link to comment Share on other sites More sharing options...
Xen Akula Posted June 15, 2011 Share Posted June 15, 2011 Here's the direct link to build 2.6.9, the previous version before this newest one (2.7.1) . . . Windows: http://download.cloud.secondlife.com/Viewer-2-6/Second_Life_2-6-9-231165_Setup.exe Mac: http://download.cloud.secondlife.com/Viewer-2-6/SecondLife_2_6_9_231165.dmg Linux: http://download.cloud.secondlife.com/Viewer-2-6/SecondLife-i686-2.6.9.231165.tar.bz2 Here's the LL page where those links are located . . . http://wiki.secondlife.com/wiki/Supported_Viewers Link to comment Share on other sites More sharing options...
Dyonisos Miliandrovic Posted June 15, 2011 Share Posted June 15, 2011 Thank, but i'd prefer returning to an old 2.7.1 which was working. The automatic update is a very bad thing in this case. Until it, i downloaded the version and keep the old one. Now, it's impossible. Link to comment Share on other sites More sharing options...
Dyonisos Miliandrovic Posted June 15, 2011 Share Posted June 15, 2011 The 2.6.9 is running correctly. Link to comment Share on other sites More sharing options...
Mayalily Posted June 15, 2011 Share Posted June 15, 2011 I got a message that SL wants to set me to default settings. However, when I looked in my preferences, the only thing that changed was my graphics were set to low. I can't log in yet to SL, but I'm going to try again. I did get on for a little bit yesterday, but it was like I was stuck in limbo; half there, half not. I'm also getting another message about some software deal thing. I don't know what it is. Anyhow, two reports were sent to some software company through Microsoft. Dunno know what's going on with that yet. It might help, it might not. Link to comment Share on other sites More sharing options...
Flame Swenholt Posted June 16, 2011 Share Posted June 16, 2011 I'm SOOO glad I'm not the only one! I tested this back when it was beta and it had the SAME problem! According to the logs, it's trying to load the directories as files! 2011-06-15T20:52:17Z WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Users\Flame Soulis\AppData\Roaming\SecondLife\user_settings to load.2011-06-15T20:52:17Z INFO: LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Flame Soulis\AppData\Roaming\SecondLife\user_settings - No settings found. I reported this EXACT problem back in May! Way to go LL! -Flame PS - Is it me or are the people who are having this problem using 64 bit OSes and/or Windows 7? Link to comment Share on other sites More sharing options...
Balthier McMillan Posted June 16, 2011 Share Posted June 16, 2011 Im having the same problem with this new veiwer! the file extrator for writing the data is total ass! Windows 7 Ultimate 64bit All the following files error out and make the program itself unable to boot. Part 1: image formats SecondLifeViewer2\llplugin\imageformats\qtiff4.dll SecondLifeViewer2\llplugin\imageformats\qmng4.dll SecondLifeViewer2\llplugin\imageformats\qjpeg4.dll SecondLifeViewer2\llplugin\imageformats\qico4.dll SecondLifeViewer2\llplugin\imageformats\qgif4.dll Part 2: codecs (seriously?) SecondLifeViewer2\llplugin\codecs\qtwcodecs4.dll SecondLifeViewer2\llplugin\codecs\qkrcodecs4.dll SecondLifeViewer2\llplugin\codecs\qjpcodecs4.dll Part 3: Quicktime (facepalm) SecondLifeViewer2\llplugin\qtwebkit4.dll SecondLifeViewer2\llplugin\qtnetwork4.dll SecondLifeViewer2\llplugin\qtgui4.dll SecondLifeViewer2\llplugin\qtcore4.dll Part 4: Media (Yes LL, Media...) SecondLifeViewer2\llplugin\media_plugin_webkit.dll SecondLifeViewer2\llplugin\media_plugin_quicktime.dll Part 5: Application Setting (oh come ON!) SecondLifeViewer2\app_settings\static_index.db2 SecondLifeViewer2\app_settings\static_data.db2 Part 6: Obviously Important (Or not?) SecondLifeViewer2\winmm.dll SecondLifeViewer2\win_crash_logger.exe SecondLifeViewer2\ssleay32.dll SecondLifeViewer2\slplugin.exe <<< In the words of Jack Black "Skadoosh!" SecondLifeViewer2\msvcr100.dll SecondLifeViewer2\msvcp100.dll SecondLifeViewer2\llcommon.dll SecondLifeViewer2\libeay32.dll SecondLifeViewer2\libaprutil-1.dll SecondLifeViewer2\libapriconv-1.dll SecondLifeViewer2\libapr-1.dll Wow that is ALOT of areas to not be able to open the file to write the data. and if THAT isn't enough here is the Mac-Daddy Error Message of them ALL! SecondLife.exe - Entry Point Not Found (Need I say Any More Proof?) Link to comment Share on other sites More sharing options...
Zac UwU Posted June 24, 2011 Author Share Posted June 24, 2011 Due to another post, http://community.secondlife.com/t5/Second-Life-Viewer/Viewer-2-7-1-not-compatible-with-Teamviewer-on-Win7-SP1-probably/td-p/932175 I comment again.. Someone said if you use Teamviewer you need to exit it and try to start SL viewer again, the updated one.And TADAA!! It works Link to comment Share on other sites More sharing options...
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