Jump to content

Is Marketplace failing to update the relevance sort?


Fergie Finesmith
 Share

You are about to reply to a thread that has been inactive for 792 days.

Please take a moment to consider if this thread is worth bumping.

Recommended Posts

Hi!!

For about a week (or more) I have been observing that new products on MP, no matter how often they are sold, are stuck in the relevance sorting. I also put a "test" product to test and often had it bought. But it looks like products, no matter how often they are bought, are not ranked first in the listing.

I am wondering whether this is the only problem I have, or whether other creators have also noticed this problem. As long as this problem has not been resolved, I do not need to put new products on Marketplace, because after a short time my customers can hardly find them anymore!
 

  • Like 1
Link to comment
Share on other sites

11 hours ago, Arwen Serpente said:

Yes it is. I submitted a support ticket this morning. They requested a screenshot to better understand the issue. I haven't heard from them since.

Jeez.....that''s not like them at all.......................................................................

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 792 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...