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Why does my beta viewer not open but my viewer 2 will?


Lydia Alberti
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Hi Lydia,

The beta viewer is a viever which is in tests so there may happen bugs. They are usually fixed when the viewer goes out of beta. Please add more information about your computer and internet connection. You can add more information in you post using 'Options'---->Edit. 

You may consider reporting this issue at jira. However it would be good to know what equipment do you use.  

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Hi Lydia,

The beta viewer is a viever which is in tests so there may happen bugs. They are usually fixed when the viewer goes out of beta. Please add more information about your computer and internet connection. You can add more information in you post using 'Options'---->Edit. 

You may consider reporting this issue at jira. However it would be good to know what equipment do you use.  

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"Beta" means "not ready for prime time yet."  It's an experimental viewer, so you should use it with caution, knowing that it probably still has some problems.  If you want a better guarantee of stability, stick with the current version or use almost any of the third party viewers. 

You are likely to have fewer viewer problems if you don't hop back and forth between viewers a lot. This is especially true if you are switching between V1 and V2 viewers, which handle inventory and some other basic features in very different ways. This may or may not have anything to do with your current problem, but it's worth keeping in mind.

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