Aire Xaris Posted February 17, 2022 Share Posted February 17, 2022 I literarily put a ticket in three days ago to have my region moved, which costs $150.00 to do apparently, and have had exactly one automated response to date. Does anyone know how long it actually takes to move a sim, what's involved, why they don't respond and whether or not they've had to stop payment on their banks end because of non delivery? Or how to go about canceling the authorization if they just don't do it, I guess? Not having any confidence in this service right now and never experienced this type of thing with a business before where you authorize money to be withdrawn and they don't acknowledge or give indication when the service or withdrawal of funds will take place. Thanks in advance Link to comment Share on other sites More sharing options...
mjyothis Posted February 17, 2022 Share Posted February 17, 2022 Contact them on support chat, they will help you with the status and it often speed things up. Link to comment Share on other sites More sharing options...
Aire Xaris Posted February 17, 2022 Author Share Posted February 17, 2022 (edited) 1 hour ago, mjyothis said: Contact them on support chat, they will help you with the status and it often speed things up. Thanks, apparently it took that and was told basically that the dog ate somebody's homework. That was $150.00 to wait three days. I'm thinking a new server needs to be assigned, its a laborious process of moving assets...etc. Nope, one email asking if I have to call my bank to stop process and seconds later a region shows up. For anyone thinking of doing this. Don't Edited February 17, 2022 by Aire Xaris Link to comment Share on other sites More sharing options...
Sylvia Tamalyn Posted February 17, 2022 Share Posted February 17, 2022 To be fair, I wouldn't say it's a totally bad idea to do it just because of one instance of something slipping through the cracks. I understand your annoyance, but I wonder how many times it DOES get done very quickly? 1 Link to comment Share on other sites More sharing options...
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