report a problem

[Rolig Loon]

You have a connection problem.  You may be able to clear the symptoms by completely rebuilding your avatar (scary, but easy).  Open the Advanced (CTRL + D) or Develop (CTRL + Q) menu and select Character >> Character Test >> Test Male. That will replace your av with a brand new newbie av.  Then you need to add your favorite shape, skin, and attachments to get back to normal. If that doesn't do the trick, here's a loooooomg, detailed set of suggestions:

In the Second Life Viewer version 1.20 and later, your appearance is that of a plasma cloud while your avatar is loading. This effect is not permanent and your avatar will take form as things around you begin to rez (load). During this time, you may not access the Appearance Editor.

 You also appear as a cloud when some information about you gets lost on the way from one place to another. However, you are not stuck this way permanently! Follow these steps to restore yourself to normal:

1. From your main menu, click Edit > Preferences > Graphics tab.
2. Slide the Quality & Performance slider to a lower setting.
3. Check the box next to Custom on the Graphics tab.
4. Move the Draw distance slider to the left.
5. Slide the Mesh Details sliders to Low.
6. Avatar Impostors is checked by default. If you have unchecked it, activate that feature again.

Additional helpful techniques:

• Log out and restart Second Life (relog).
• Right-click yourself, select Appearance, do NOT save anything, and click Close.

If those don't work, try the following process:

1. Access and wear a default avatar.
2. Re-wear your normal shape, skin, clothes, and attachments. This step is much easier if you are using a pre-existing saved outfit, but remember not to save anything before your avatar is restored!.

Tip: If you tried all of the above, and your avatar is still a cloud , submit a ticket to our Support team for assistance.

To get other avatars to load faster:

1. Lower your draw distance.
2. Zoom in closely on the avatar that still shows as a cloud.



[Rolig Loon]

You have a connection problem.  You may be able to clear the symptoms by completely rebuilding your avatar (scary, but easy).  Open the Advanced (CTRL + D) or Develop (CTRL + Q) menu and select Character >> Character Test >> Test Male. That will replace your av with a brand new newbie av.  Then you need to add your favorite shape, skin, and attachments to get back to normal. If that doesn't do the trick, here's a loooooomg, detailed set of suggestions:

In the Second Life Viewer version 1.20 and later, your appearance is that of a plasma cloud while your avatar is loading. This effect is not permanent and your avatar will take form as things around you begin to rez (load). During this time, you may not access the Appearance Editor.

 You also appear as a cloud when some information about you gets lost on the way from one place to another. However, you are not stuck this way permanently! Follow these steps to restore yourself to normal:

1. From your main menu, click Edit > Preferences > Graphics tab.
2. Slide the Quality & Performance slider to a lower setting.
3. Check the box next to Custom on the Graphics tab.
4. Move the Draw distance slider to the left.
5. Slide the Mesh Details sliders to Low.
6. Avatar Impostors is checked by default. If you have unchecked it, activate that feature again.

Additional helpful techniques:

• Log out and restart Second Life (relog).
• Right-click yourself, select Appearance, do NOT save anything, and click Close.

If those don't work, try the following process:

1. Access and wear a default avatar.
2. Re-wear your normal shape, skin, clothes, and attachments. This step is much easier if you are using a pre-existing saved outfit, but remember not to save anything before your avatar is restored!.

Tip: If you tried all of the above, and your avatar is still a cloud , submit a ticket to our Support team for assistance.

To get other avatars to load faster:

1. Lower your draw distance.
2. Zoom in closely on the avatar that still shows as a cloud.



[bee Baroque]

rolig gave a great answer. i just want to add - i would strongly recommend you remove your e-mail address from your post. anyone can see as this is a public forum.

to edit/add info to your op use options > edit.

[Luc Starsider]

I think that must be the most comprehensive answer I've seen.

 

- Luc -