Firestorm stuck/crashing at "Initializing Texture Cache"

[Bahijah Bloodrose]

Everything was working fine until yesterday when I tried to log in. I don't know what went wrong, but suddenly I can't log into Firestorm 64-bit. The 32 bit however runs just fine. So, I've deleted chat logs, cleared cache's, done clean installs, updated drivers. I still don't know where I went wrong, but I'm at the point where I need help and am unsure what to do. PC specs below.

 

Processor    AMD Ryzen 9 3950X 16-Core Processor               3.50 GHz
Installed RAM    64.0 GB
Device ID    
Product ID    
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Edition    Windows 10 Home
Version    20H2
Installed on    ‎2/‎26/‎2021
OS build    19042.1466
Experience    Windows Feature Experience Pack 120.2212.3920.0
 

[Rowan Amore]

1 hour ago, Bahijah Bloodrose said:

Everything was working fine until yesterday when I tried to log in. I don't know what went wrong, but suddenly I can't log into Firestorm 64-bit. The 32 bit however runs just fine. So, I've deleted chat logs, cleared cache's, done clean installs, updated drivers. I still don't know where I went wrong, but I'm at the point where I need help and am unsure what to do. PC specs below.

 

Processor    AMD Ryzen 9 3950X 16-Core Processor               3.50 GHz
Installed RAM    64.0 GB
Device ID    
Product ID    
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Edition    Windows 10 Home
Version    20H2
Installed on    ‎2/‎26/‎2021
OS build    19042.1466
Experience    Windows Feature Experience Pack 120.2212.3920.0
 

What you need to post is the viewer specs about your computer.  At the log in screen...Help/About Firestorm

[velvetgurl]

On 1/18/2022 at 6:05 PM, Bahijah Bloodrose said:

Everything was working fine until yesterday when I tried to log in. I don't know what went wrong, but suddenly I can't log into Firestorm 64-bit. The 32 bit however runs just fine. So, I've deleted chat logs, cleared cache's, done clean installs, updated drivers. I still don't know where I went wrong, but I'm at the point where I need help and am unsure what to do. PC specs below.

 

Processor    AMD Ryzen 9 3950X 16-Core Processor               3.50 GHz
Installed RAM    64.0 GB
Device ID    
Product ID    
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Edition    Windows 10 Home
Version    20H2
Installed on    ‎2/‎26/‎2021
OS build    19042.1466
Experience    Windows Feature Experience Pack 120.2212.3920.0
 

i have the same prob sometimes try defragging your hard drive and and clean your system regular clean your internet browser get a good free system cleaner hope this helps good luck

[Durante Latzo]

I know this is an old post but commenting in case anyone else stumbles across it troubleshooting the problem. 

I have had this same exact problem. Happened on both Firestorm viewer and SecondLife viewer. Gave up, left for 6+ months, frustrated. Yesterday, for the heck of it I was clicking around. On Windows I right-clicked on the program instead of left-clicking. I chose the option "Run as Administrator." This fixed the problem. 

Note that I had to right-click every time to get this to work. I set it to permanently "Run as Administrator" by right-clicking on the program from file explorer, choosing properties, clicking the Compatibility tab, then checked off "Run this program as an administratory" and OK. 

Hope this helps someone as frustrated as I was.