Unexpected_Store_Exception BOD SL Viewer

Rainn Fae · January 17, 2022

I have run into a problem now with my laptop running with Second Life Viewer. This problem did not happen last year. At first Second Life Viewer crashed with message on memory allocates a few times before these two errors occurred:

Quote

0xc000021a

and

Quote

CRITICAL PROCESS DIED

. I tried very hard to fix these errors and after fixing and checking the errors nothing changed to why the Second Life Viewer Application is causing my laptop this Unexpected_Store_Exception error, but I am guessing i has something to do with memory? or storage? After ruling out many possible complications such as driver updates and hardware failure I still can't come up for a fix to run SL Viewer. Again, this only happens when I run Second Life Viewer that this error happens. My other games and applications are fine. I run SL on Windows 11 and my laptop specs are: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz , 16.0 GB (15.8 GB usable) , 64-bit operating system, x64-based processor , Windows 11 Home, and OS Build 22000.434. My drivers are intel core 9th gen and Nvidia GEFORCE GTX. My laptop specs is Second Life compatible and I wonder what can be causing these errors. 😥 I am not techy but I had went through days trying to find a fix to this problem with the SL viewer. Can anyone help me please?

Kathrine Jansma · January 17, 2022

This has probably nothing to do with the SL viewer. It looks more like a windows or device driver error. But that might be triggered by some function the SL viewer calls.

Microsoft list the following for the errors you mentioned:

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x154--unexpected-store-exception

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xef--critical-process-died

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xc000021a--winlogin-fatal-error

You could try the troubleshooting tips listed there.

It sounds a bit like memory issues or a problem with the login process, e.g. could be drivers like fingerprint readers or similar devices.