Marketplace is down and took 200 l's without + Didn't Deliver my product

[kxivx]

The Sl Grid Status says everything is operational but yet it really isn't i couldn't buy anything off marketplace but now somehow what i was buying the lindens were taken out of my account for it and i did not get my product and it wont show up in my recent order history on marketplace. is secondlife having issues? pls help 

Edited December 30, 2021 by kxivx

[ogidairu]

So after looking around the web, I found that you can also look at your linden transaction history. If you provide a screenshot and open an online ticket with second life, I think you may have a chance of being refunded, because from what I understand, the merchant did not receive the lindens you paid. 

Here is the link for the linden transaction history, if anyone needs it: https://secondlife.com/my/account/transactions.php?lang=en-US

Furthermore, you can submit an online ticket here: https://lindenlab.freshdesk.com/support/tickets/new

 

[ogidairu]

Same thing happened to me but I lost 2,094 L

Most likely going to try support tomorrow, but from my experience, they don't ever refund lindens. Your best bet is to contact the item creator and see if they have a log of receiving L from you and hope they will refund you.

[LittleMe Jewell]

Go to your Order History and click Redeliver on the item that did not get delivered:

https://marketplace.secondlife.com/orders

 

If it shows on your L$ transaction history without also showing on your Marketplace order history, then a Support ticket will fix things.

 

Edited December 30, 2021 by LittleMe Jewell

[ALRICK876]

33 minutes ago, kxivx said:

The Sl Grid Status says everything is operational but yet it really isn't i couldn't buy anything off marketplace but now somehow what i was buying the lindens were taken out of my account for it and i did not get my product and it wont show up in my recent order history on marketplace. is secondlife having issues? pls help 

Same thing happended to me I lost like $2000 lindens, they have a live chat?

 

[Aili Panthar]

Same thing happened to me. Lindens taken from account, shows up in transaction history as a marketplace transaction but does not appear in my marketplace orders. Fortunately it was only a small amount, but I'm gonna do as ogidairu suggested. Hopefully it works. 🤞