MsEbonyLove Posted June 9, 2011 Share Posted June 9, 2011 I have a PDF file with a copy of my ID for Age verification, but the file is heavy (24MB) . How to lower it to 5MB? Link to comment Share on other sites More sharing options...
0 Rolig Loon Posted June 10, 2011 Share Posted June 10, 2011 Normally you do not need to proide the actual documents for verification. All that LL expects usually is A few simple details about your identity, including: Name Date of birth Address Additionally, you must provide specific identifying information depending on where you live, such as: A driver's license number Passport National ID card number The last four digits of a Social Security number If you are a premium or Concierge customer and you experience difficulty verifying your identity on the Second Life website, you may submit a new support case to verify your account manually. I assume that you have had trouble with the simple verification procedure and that this is what you are trying to do. Visit https://support.secondlife.com/create-case/ Choose Account Issue from the first dropdown menu. Choose Manual Age Verification from the next dropdown menu that appears. Click Choose File to attach an electronic (scanned) copy of a Government issued identification that has your name and date of birth clearly displayed. This identification can be a birth certificate, driver's license, passport, state ID or national ID. Click Submit. Normally, a scanned file of a simple document like these is very small. If your image is very large as a PDF file, I suggest scanning it again and saving in JPG format, which should be much more compact. Link to comment Share on other sites More sharing options...
0 LoveAngeL Lyre Posted June 10, 2011 Share Posted June 10, 2011 Hello. I guess you need a program to convert your .pdf file to .jpg Maybe This. Alternatively use a scanner, if you haven't go somewhere and ask for it, save your id's pic in a memory stick, transfer it to your computer and that's all. Link to comment Share on other sites More sharing options...
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MsEbonyLove
I have a PDF file with a copy of my ID for Age verification, but the file is heavy (24MB) . How to lower it to 5MB?
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